|Health Care Facilities|
|Fort Sam Houston - Family Support|
|Sunday, 01 March 2009 13:14|
Beneficiary Counseling Assistance Coordinators
Health Benefits/Tricare Advisor
3851 Roger Brooke Drive
Fort Sam Houston, TX 78234
Phone (DSN) 312-420-1876
Fax (DSN) 312-420-3404
Monday - Friday 7:30 a.m. - 4:30 p.m.
Saturday and Sunday - closed
Hospital/Medical Treatment Facility(s)
Brooke Army Medical Center is a modern state-of-the-art, health care facility that provides Level 1 Trauma and Graduate Medical Education. The physical appearance and efficiency of space throughout the hospital creates a user-friendly, high quality health care environment for patients, their families and health care providers.
Located in the eastern sector of Fort Sam Houston, this ultra modern facility, incorporating many high technology features, is six times larger than the old Main Hospital. The Medical Center complex houses seven buildings, with a total of 1,473 million square feet of operational space and one million square feet of interstitial space. It includes a medical treatment facility, a medical research laboratory and a central energy plant.
The multi-storied medical treatment facility is the primary structure in the medical complex. There are 450 inpatient beds of which 48 are ICU beds and 40 are dedicated to the Institute of Surgical Research. The Hospital is capable of expanding to 651 beds if needed to support wartime mobilization.
The hospital includes 12 operating rooms, five oral surgery suites, four dental rooms, a diagnostic and therapeutic radiology center, a same day surgery suite and the requisite outpatient clinic and ancillary support services. The auditorium on the fourth floor seats 278 and the dining facility on the lower level seats 198.
Brooke Army Medical Center is the Army's most modern health care facility and the Army's only Level 1 Trauma Center. The graduate medical education programs, residents and fellowships provide the highest quality specialty care. It is the home of the world famous Institute for Surgical Research and its Burn Center. There are 58 specialty clinics and we conduct more than 600 ongoing research protocols each year in areas such as cardiology, dermatology, orthopedics, urology and emergency medicine.
Postgraduate education is integral to the Medical Center mission. There are almost 275 physicians in intern, residency and fellowship training in 24 specialties annually. More than 550 medical students rotate through the clinic internship from many civilian medical schools each year. Other courses at BAMC include physical therapy, dietetics, pharmacy, health care administration, operating room nursing, critical care nursing and clinical pastoral education.
The Brooke Army Medical Center TRICARE Service Center (TSC has relocated from the lower level of Brooke Army Medical Center (BAMC) to the main post are of Fort Sam Houston: building #1102, along Garden Avenue about one mile east of the McWethy Troop Medical Clinic. Walk in hours for the TSC will continue to be Monday through Friday, 7:30 a.m. - 4:30 p.m. Beneficiaries are encouraged to call TRICARE toll free at 1800-444-5445 for those issues that can be handled by phone.
Also relocated with the TRICARE Service Center are BAMC's Health Benefits Advisors, Beneficiary Counseling and Assistance Coordinators (BACAC), Debt Collection Assistance Officer (DCAO) and TRICARE Plus Coordinators who can provide a full range of information and assistance.
Sick Call -- Sick call for all military personnel assigned to Fort Sam Houston, except those at BAMC, is held at the McWethy Troop Medical Clinic which is located on Garden Street, next to Budge Dental Clinic. Sick call for Fort Sam Houston trainees is from 5:15 until 7:30 am on walk in basis.
Permanently assigned active duty to Fort Sam Houston should call 210-916-3000 to make either an urgent or routine care appointment. Emergencies are seen on a walk in basis. Active Duty members assigned to BAMC should call 210-916-3000 to schedule their sick call appointments with BAMC Family Medicine Service. All active duty should have an "Individual Sick Slip," DD Form 689, from their unit or ID Card before reporting to sick call.
Active duty members assigned to Fort Sam Houston or BAMC along with any enrolled TRICARE Prime beneficiary enrolled to any BAMC TRICARE Prime Clinic can be seen after duty hours from 4:30 pm until 8:30 at the BAMC Consolidated Primary Care Clinic located next to the emergency room at BAMC.
The Fort Sam Houston Dental Activity (DENTAC) operates four Dental Clinics. Active duty soldiers are designated a clinic according to the unit to which they will be assigned. After normal duty hours, emergencies are seen at the BAMC emergency room.
Family Members are referred to local private dentist. provided they have Concordia Dental TRICARE.